Local Reviews & Testimonials of McLeod's EcoWater
Local Ontario Reviews
18:49 30 Aug 23
We experienced a pressure tank problem on a 7 year old filtration system. The staff were helpful in identifying the tank as the problem, advising the part is still under warranty and then assisting me by phone to remove the old unit and replace it. Zero cost, great assistance and support from everyone. That's how you build a loyal customer base. Great work!
13:21 15 Aug 23
Great service, knowledgeable and very helpful.Resolved all our water problems!!
16:42 14 Aug 23
Great from sales to install. Everyone very helpful and professional.
Sue Ann Squire
16:48 05 Jul 23
We had McLeod’s come and install our new water softener system up at the cottage. Talking to Kimberly from the beginning and sending her picture of the water softener system that was there when we bought the cottage was basically all she really needed to get set us on the right track to a new system. The gentlemen arrived and proceeded to replace the old with a new system without any problems. They even set up a schedule as to when the salt needed to be added. All is working wonderful and we truly appreciate the professionalism that came along with the work. Thank you Kimberly and your associates for the wonderful, professional job that you did. We will highly recommend McLeods Ecowater. Thank you again.
15:47 28 Jun 23
Just had Ryan and Wyatt here for an install, great customer service from the onset They were quick, friendly, professional and efficient. This is the 2nd time I have dealt with McLeods and would highly recommend them to anyone wanting a water softener system. Once again thank you Ryan and Wyatt you are both super guys McLeods is lucky to have you
15:10 12 Jun 23
We got our water systems through Mcloeds and nothing but great service and professionalism from the first call to the install and follow up phone call very happy with the service, equipment,and recommend them for anyone looking for a water system
11:49 20 Dec 22
They didn't try to sell me the farm. McLeods sold me what I needed and said I could add on from there. should be your 1st choice.
20:04 17 Dec 22
Kim attended as a result of a request by me to have the system checked due to rust issues. Port Perry was under new ownership. I had the old ownership attend twice re water issues and they installed an in line water filter (didn't stock replacement filter when I needed one) and sold me Rust Out. Had the water softener company send a regional manager to look at my water softener system and it was adjusted.When Kim attended she advised that I had soft water and didn't require a water softener system. No one, including the original installer, ever told me that. Kim advised I needed a Ecowater iron removal filter system. I had it installed and the softener removed with Kim providing a plan for me to try out the system to see if it worked.What a difference the iron filter has made to my water. No more brown residue on bathroom sinks, tubs and showers. washcloths stay white.Hard to believe we spent several years with the wrong system and no one bothered to tell us. My wife had complained about the water and that's why I had it checked so many times. My wife passed away in July 2022 before Kim fixed my water problem so she never got the satisfaction of knowing she was right about the water.I big "Thank you" to KImberley Bain of Ecowater.Harvey Williams
16:56 15 Dec 22
I want to personally thank Kimberly Bain for her very professional and friendly way she had with us. There was no pressure and she showed us what the problem was and how to fix it. Would definitely recommend her if or when we need a new one. Very honest and respectable person
17:05 14 Dec 22
From the time of first enquiry re the service, costs, installation and delivery, everything was professional, with complete documented information and delivery expectations.All were met and the actual delivery and installation went faster and better than expected. The clean-up was immediate and by the next day we were experiencing better than expected results.The system continues to operate as described and we had a power outage for almost five hours five weeks after the system was installed and the auto system kicked in and everything went back to normal.Highly recommend McLeod's Ecowater System, the company, the service representative and installation technician. The water tastes great and looks much clearer and the hard water lines have all disappeared, showers feel so much better, and the sinks, tub and toilets can now be shown with pride for cleanliness.Thanks McLeod's, much appreciated.Wayne Westman
15:49 10 Nov 22
Although I have not purchased anything from Mc Leod‘s, I have on a few Occasions gone to them for advice or assistance with my 22 year old Culligan installed system. they have been very helpful and knowledgeable and didn’t charge me or try to sell me something I didn’t need. When I get to a point that I can no longer repair my current system they will be my first stop.
20:30 13 Aug 22
Awesome.e staff, very helpful..Took care of all my needs even thou I'm not a customer of Mcleod's. Would recommend anytime.
John De Marchi
23:23 18 Jul 22
They tested my parents water and fixed the water softener.
17:04 05 Jul 22
Hi kimberly..its rob king in omemee. just want to take a few moments, to say thank you for being very efficient, and professional, when i reached out and connected with you, being a 25 year resident in the village of omemee, dealing with sulphur, and iron always in my water, you came and tested my water, free of charge, you came and sorted the problem out very quickly.. my water is sulphur and iron free. thanks again..i would recommend mcleods
11:46 18 Jun 22
Great team of people...Kim is very knowledgeable and Ryan did a fantastic Jin with our installation. Very neat and tidy job!
01:58 16 Jun 22
Excellent customer service. Everyone was very knowledgeable and took the time to answer all our questions. Install was quick and painless. Would highly recommend.
16:42 01 Jun 22
Our water is fantastic! Thank you McLeod's(same last name, no relation)We recently had Kimberly from McLeod's come by to do a water test, we have chlorine and a high sediment content which made the tap water undrinkable. The system was installed and WOW, what a difference! No chlorine smell and the water is super clear. In addition, all our pipes and water-dependent appliances, etc, are protected from the sediment.Another benefit is NO FILTERS TO CHANGE and NO CLEANING performed by us!Yes, we highly recommend McLeod's, from sale to installation it was a five star experience!
15:55 01 Jun 22
From the initial contact with the Sales Representative to the final installation it was a smooth and pleasant experience.I can highly recommend their services.
14:45 01 Jun 22
My conversation with McLeods sales person Ryan,seemed to show a good knowledge of the UV filter system that I was interested in .The price quote included all fees and seemed fair. A few weeks later when the installer showed up,John was very professional and courteous and had the system installed in about an hour. I was quite happy with neat install and he also gave me a good comprehensive review of the system and future maintenance. Happy
15:01 08 May 22
Kimberly analyzed our water. Made recommendations. We booked an install date. Technicians arrived on time and did an excellent job.